Service and Support

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Support for all current Genesis ProductCheck the Archeology section for older information

Come back here as your source of information on how to enjoy your Genesis system even more. Register to extend your warranty to a 5-year transferable warranty, contact us for parts and service, download lost owners manuals, read the brochures on your next lust-worthy upgrade, download informational white papers, newsletters, and even read about what music we are playing in our music design laboratory and demonstrating with during exhibitions.

If you are seeking to upgrade your Genesis speakers, we invite you to check the Upgrading Genesis Speakers forum on WBF. Here, you can find FAQs and information for most older speakers.

A previous company, Genesis Physics also made loudspeakers under the “Genesis” brand from 1975 to 1987. That company is not associated with the current Genesis Advanced Technologies, but parts and service may be available from

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